General Information and Booking Conditions
In these Terms & Conditions, the ‘Company’ shall mean AST Travel PTY LTD; a company registered according to the company laws of the Republic of South Africa 2018/447751/07. The ‘Client’ shall mean the person who has signed a booking form as the Lead Booking Name and each person named in the booking form. The ‘Agent’ shall mean the company, who has signed an Agent’s Contract and is booking a Client to travel with AST Travel Pty Ltd.
There shall be no binding contract between the Company and the Client until the following three conditions are met:
1.1. The Company indemnity Form has been signed
1.2. The 50% deposit has been paid
1.3. The booking terms and conditions have been confirmed by the Client
There shall be no binding contract between the Company and the Agent until the following two conditions have been met:
1.4. The Agent Contract has been signed
1.5. The booking terms and conditions have been confirmed by the Agent
2.1. A deposit of 50% from each Client is required when submitting the application form to confirm a booking, unless otherwise agreed in the Agent Contract.
2.2. The full amount due by the Client to the Company, shall be payable not less than 30 days prior to the date of departure/start of services (unless otherwise specified in the Agent’s Contract). No Client will be permitted to commence any itinerary without payment in full being received by the Company. If the full amount is not received, the Company shall be entitled in its discretion to treat the reservation as cancelled, and consequently to forfeit such part of the advance payment as determined solely by the Company. Late applicants may join the tour based on accommodation availability.
2.3. Invoices in foreign currencies shall be paid by no later than the date specified on the footer of the original invoice. If payment is not made within this stipulated time period, the Client is obligated to request a new invoice as the due amount is subject to currency fluctuations. If a new invoice is not requested and the currency exchange rate has changed to AST Travel PTY LTD’ disadvantage, a new invoice will be issued charging the difference to the Client/Agent.
2.4. If the company accepts payment by Credit Card from an Agent or Client, a 2% surcharge will be added for Visa and Master Cards.